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The Value of a VAR (Value Added Reseller) – Provided Value Beyond Order Fulfillment

The segment of the market for communications including Unified Communication deployments, video conferencing deployments, and audio/video integration can be a tough terrain to navigate. There are countless options including hardware (customer premised) deployments, service-based deployments, deployments in the cloud, and those that are hosted offsite in a datacenter. The brands and options with all of…

Using Open Frameworks to Bridge the Technology Divide

I participated in a webinar the other day where one of the speakers was talking about the lack of interoperability between video conferencing, web conferencing and other technology commonly used in the classroom. I’ve been in the industry more than 25 years and while we’ve made a good deal of progress with respect to interoperability,…

Why does Cisco keep calling my Video Conference system?

You turn on the screen for your video conferencing system and you see dozens of calls all from “cisco” and wondering “What The Freak!!” Now before picking up the phone and trying to reach John Chambers at his unlisted back office line, it’s really NOT Cisco making these calls. It’s a tool some script kiddie…

5 Easy Tips for a Better Video Call

As we already know, the power of video is quickly reaching all parts of the world. From a smartphone for a quick call to family members to an executive tele-presence system for monthly board member meetings, video has become an everyday necessity for all business and leisure settings. Although a major benefit to today’s video…

Team Building through Video Conferencing

One of the largest challenges to any project is getting the people working on it to transform from a group of individuals into a team. There are lots of ways to work on team building when everyone is in the same room but what do you do if your team is scattered around the State,…

Businesses must embrace Telework in order to succeed

Recently I’ve read several articles and blog posts talking about how integral Telework, also known as Telecommuting or remote working,  is to business growth.  That in order to succeed in today’s business landscape companies must embrace the concept or risk simply not being able to remain competitive.  That is a bold statement, but there are…

Are technology advancements creating gaps instead of bringing us together?

Isn’t technology supposed to flatten the world’s landscape?  Ever wonder if it’s creating a gap?  In a time when it is more and more fashionable to support local businesses – are video technology advances and the social networking movement actually creating a gap instead of bringing us together? Not long ago I sat in on…

Why Video Conferencing? Just consider the ROI.

With the skyrocketing costs of fuel everyone is looking to cut travel costs. Across the Nation we are seeing Healthcare institutions, Corporations, Educational Facilities and Government branches implementing video conferencing solutions as a way to cut travel costs and save money. With the flurry of advancements in video conferencing technology and the widespread availability of…

How to Rid your Video Conference of Audio Gremlins

Have you ever been in a video conference with audio problems that slowly devolves into an unproductive troubleshooting session? By the time someone really starts troubleshooting, everyone has left frustrated, joined an audio bridge and the problem is no longer reproducible. Along with it goes the visual communication experience and the $20,000 investment in video…