Managed Video Collaboration Services for the Enterprise
Our Global Presence Services are a suite of cloud-based video communication services that provide high definition video conferencing for conference rooms and desktop and mobile devices and include video bridging and streaming / recording services.
Global Presence Services allow organizations to deploy video communications without the high cost of infrastructure investment and staffing burden to manage a video network. The services include our VNOC Help Desk support, software updates, parts replacement, and our Manage Service to pro-actively monitor the services and endpoints to correct any issues that occur. We also manage the day to day operation of the video network so your staff can focus on supporting your core business.
Management, Monitoring, Maintenance for the Enterprise
A perfect fit for organizations that would like to or have already deployed video conferencing systems with a complex video infrastructure (bridges, gateways, etc), but don’t have the staff, expertise, or time to manage these devices. Our service monitors alarms so that problems can be proactively identified and addressed before users are aware of the issue.
We also provide responsive, day-to- day, administration of the video communications environment that includes usage reports, analysis, and software testing and updates. These services ensure that your video communications network is reliable, available, efficient, and successfully performs for critical operations.