Managed Video Collaboration Services for the Enterprise
Our Global Presence Services are a suite of cloud-based video communication services that provide high definition video conferencing for conference rooms and desktop and mobile devices and include video bridging and streaming / recording services.
Global Presence Services allow organizations to deploy video communications without the high cost of infrastructure investment and staffing burden to manage a video network. The services include our VNOC Help Desk support, software updates, parts replacement, and our Manage Service to pro-actively monitor the services and endpoints to correct any issues that occur. We also manage the day to day operation of the video network so your staff can focus on supporting your core business.
Why Global Presence?
Single solution for broad applications
Engineered and optomized to work reliably
Easy to use/buy/scale
Affordable straight forward pricing
Built in updates - service is continually updated and refreshed automatically, keeping technology current so you'll always have the latest version and the most current features.
Meetings - video, audio & web conferencing
Skype for Business integration
Webinars - updates, events, meetings
Conference Rooms - build collaboration enabled conference rooms
Inter-operability - no need to replace existing equipment, connect to current unified communication and video conferencing infrastructure
Developer Platform - empower your apps with video and screen sharing
Support - comprehensive maintenance, monitoring and management included
Streaming and recording capabilities
Outlook integration - for calendaring and ease of workflow
Unlimited usage - no limits on utilization either video call minutes or number of meetings
Management, Monitoring, Maintenance for the Enterprise
A perfect fit for organizations that would like to or have already deployed video conferencing systems with a complex video infrastructure (bridges, gateways, etc), but don’t have the staff, expertise, or time to manage these devices. Our service monitors alarms so that problems can be proactively identified and addressed before users are aware of the issue.
We also provide responsive, day-to- day, administration of the video communications environment that includes usage reports, analysis, and software testing and updates. These services ensure that your video communications network is reliable, available, efficient, and successfully performs for critical operations.
Customized, Flexible applications for the Enterprise
Call Center Integration
Video Bridging Services
Room based Video Solutions
Product Data Sheet
- Video Provider Overview
- IDVP Why choose IDS
- Global Presence Video Service
- Global Presence Media Suite
- Global Presence Web Suite
- Global Presence DMA
- Global Presence Access Director
- Global Presence Skype Integration
- Global Presence Multi-Presence
- Global Presence Desktop Licenses
- Global Presence TruTouch