Tag: Help Desk

The Importance of a Network Operations Center / Help Desk Support

  A VAR or Value Added Reseller typically has a NOC or Network Operations Center as part of the post-implementation support. A NOC is a key part of the full solution and assists in ensuring a customer’s equipment is properly configured and is operating at its maximum efficiency and uptime. A NOC should start with…

Three Advantages to using Video Teleconferencing (that you might not have thought of)

  Impromptu Brainstorming: While trying to polish your sales tactics, it’s often a great idea to reach out and ask for other ideas. Video teleconferencing can help to achieve cohesive communication and connection with your work-mates throughout your building. Perhaps Sam is three floors up and you need his perspective on the spot, just call…