True Solutions For Your Industry
Innovative Telemedicine Solutions
A Trusted Partner
It’s all about the customer at IDSolutions. We begin by listening to our clients’ needs, challenges and vision to obtain a deeper understanding of their business. We then work with our clients to educate them about the latest trends, solutions, and best practices in visual communications. Whether it’s a cloud-based service or on-premise deployment, our team of subject matter experts can design, coordinate, install and support a variety of IP video communication solutions for every market.
Whether it’s a lecture capture system, a Telehealth cart, video arraignment or multimedia board room our team is there to help develop a system to meet your needs at a price that’s within your budget - and with a 99.7% customer satisfaction ratio we have set the bar high for the rest of the industry.
We live in a dynamic, competitive marketplace and video solutions can provide that ever so important edge to stay ahead of your competition. Desktop and mobile, live and on-demand, high definition and 4K - IDS offers a wide range of off-the-shelf and custom solutions designed to fit into your existing workflow.
You have many choices when it comes to an integration partner – but all VARs are not alike. Can they provide private and public cloud deployments? Do they have national support coverage? A team of subject matter experts in your vertical market? A staff of on-site programmers that can adapt technology into your existing workflow? Do they have global reach with data centers both in the US and abroad? IDSolutions provides all this and much more, including Capex and Opex purchasing options to fit within any communications budget.
Premier Technical Support
Customer care after the installation is often the difference between a successful deployment and a stranded investment. We offer a variety of support options including hardware warranty, software updates, installation, live help desk and user adoption training.
Whether it’s a question from a user, a test video call with your network administrator or a custom training class, IDS provides the support you need with options to fit every organization and budget. With our IDCare program you’ll also be assured your system remains operational and with the latest version of software, so you can focus on your core business rather than the technology that supports it.
When you invest in a solution from IDS you are covered by a team of the best video and network engineers in the industry. IDSolutions customers with a valid support contract can contact us by email or at 1-877-774-3526.