5 Reasons to Choose Zoom for Telehealth Powered by IDSolutions Continuity



  1. It’s YOUR Care Program, Telehealth Enabled


Implementing Telehealth is challenging because the requirements of any program, and its users are infinitely diverse and disparate. IDSolutions Continuity is focused on integrating and supporting the diverse and disparate as if they were one, ONE Telehealth program.


  1. Work with Industry Leading Partners Providing World Class Solutions

IDSolutions Continuity Telehealth platforms, ensure success for care providing organizations looking to implement effective and sustainable Telehealth programs. By integrating best of breed technologies into a single platform, Continuity brings together your systems, environments, workflows, and processes to create, implement and support a Telehealth enabled solution unique to you.


With over 20 years of experience, the IDSolutions Healthcare team is distinctly qualified to provide what is needed to design, implement, and support Telehealth platforms that are robust in functionality but are capable of working with existing workflows and processes.


  1. Get all the benefits of Zoom, PLUS IDSolutions 24/7/365 Customer Care Services


Zoom is a market-leading manufacturer of video communications software. Zoom offers cloud-based video, audio, and content sharing. It offers support for desktop, mobile, conference room systems, and comes with the Epic integration enabled. Zoom offers end-to-end AES-256 bit encryption of all meeting data and instant messages, and a Signed Business Agreement (BAA) enables HIPAA compliance. Waiting room for patient privacy is pre-configured with Zoom, as well as Platform API-SDK for integration with healthcare applications to streamline workflows. Remote camera control and integration with point-of-care peripherals also comes enabled with Zoom.


Zoom is free to basic members who want to host a meeting up to 50 participants and under 40 minutes. Zoom allows users to be fully engaged in a presentation. Users are able to see the presentation, ask questions, and hear the presenter making it a valuable experience for everyone involved. Presenters are no longer speaking to faceless people over the phone because Zoom gives the presenter the opportunity to present to a real live audience. This allows presenter to hear questions from attendees, as well as see and feel what the attendees wants to know. Zoom gives users the option to record the meeting and refer back to it if needed. These recordings can be shared with others and are especially useful for people who are unable to attend the meeting or presentation.


By working with IDSolutions, you will have 24/7/365 customer care support with extensive experience in the visual communications space, specifically targeted at the healthcare market. IDSolutions also brings hardware know-how with our zoom-room enabled carts, cart accessories such as digital scopes, etc.


  1. EMR Integration

The Epic EMR integration with Zoom allows healthcare organizations to incorporate Zoom into Epic record and communications workflows. Context-aware links are used to launch a Zoom video visit directly from the Epic applications’ telehealth workflows. These context-aware links provide a simplified workflow for end users. The end users can use this streamlined workflow to chart in Epic Hyperspace. This all is all done by launching into Zoom for a video conference with a patient or physician.


  1. Connect the Disparate: Bring Together YOUR Technologies into ONE Single Interface

IDSolutions telehealth program is built using Zoom’s video software, capitalizing on the functionality of SBR health to schedule, queue, and facility virtual visits between patients and clinicians, all backed by the IDSolutions expert customer care team.


Together with a leading software vendor of unified experiences, IDSolutions will bring together

the technologies into a single interface and manage the integration with existing clinical workflows to mold seamlessly into existing environments, all while reducing the number of software applications, screens, and tools that a clinician will need to use during a telehealth engagement.